Vet Care Services In Palo Alto

 
 
 
 
  
 
 
 Universal Pet Hospital
  
 62 Google reviews 
 
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 Posted on Google  
 
  
 
 
 Serena Arvayo 
 
 
 
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I was glad to find Universal Pet Hospital and it was easy to schedule an appointment online which most of the other local vets don't have the ability to schedule online, it was helpful as it was way past business hours, I was able to schedule to bring my dog in for Saturday. The office was big and very clean. The staff were all friendly and helpful from the start. Rachel the vet assistant was very nice, gentle and loving towards my Canela. Dr. Randhawa was also gentle, professional, detail oriented and very knowledgeable Vet. He explained things until I understood them and was patient with my questions. I felt they truly cared about my pet and their pricing was reasonable. They were understanding and flexible offering payment plans like Care Credit, helps a lot. They are reasonable with their pricing and considerate. The front desk assistant Lynette was also very helpful in answering some of my questions and talking with me while I waited for all my dog's test results to come back. She helped a lot at the end when I had to split my payment methods, her and Rachel were patient and walked me through the Care Credit process. Overall, this is a great practice that cares about your pet. They even texted me on a Sunday to check in to see how my dog was doing after the visit. I would highly recommend them, they are worth the drive from San Jose. Thank you Dr. Randhawa, Rachel and Lynette for taking care of my fur baby!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jay Barry Brodsky 
 
 
 
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Second visit to Universal Pet Hospital, this time for a tech visit and vaccinations.  Impressed by cleanliness of the facility and friendliness of staff.  Care was outstanding, my tech Colleen was very knowledgeable and informative.  And the cost was very reasonable.  I recommend them for pet health services.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Emily Shen 
 
 
 
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Sammy was great with our new kitten Felix!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ishan Shah 
 
 
 
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They were great with our kitten for his first routine checkup when he was nervous!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carl Nash 
 
 
 
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Ethical fair and sensitive , Best choice and willing to meet vet on weekend
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Maryam Mostafavi 
 
 
 
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Universal pet hospital was amazing, Madison and Sammy were so supportive and explained the process for us thoroughly. Overall our experience was great, I highly recommend especially for an emergency.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Yaguang Liu 
 
 
 
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Great place!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Katherine Wu 
 
 
 
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We had great experience for our cat Mango. Staff are able to take care of the issue. Sami is amazing and kind!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Charley Chew 
 
 
 
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Took my 7-month-old puppy in for a broken bone in his arm, and he ended up needing surgery. The staff was extremely helpful and empathetic throughout the entire process. Sami is always so sweet and helpful during his checkups—she gets us in as soon as possible if there’s an emergency and always makes Deuce feel comfortable. I’m so happy we found this veterinarian.